Refund policy

Returns
Damaged Packages & shortages: If when you receive your goods and you believe them to faulty /short, you must inform us in writing (email to enquiries@Pureminis.co.uk) as soon as is practicable after receiving your goods. Your statutory rights are not affected.

Unwanted Goods: You have a right to cancel the contract within 14 days starting the day after receiving delivery of the goods. You must inform us within this 14 day period by either emailing enquiries@pureminis.co.uk or by telephone on 01509 266 400 of your intention to return an item, following which you must return the goods to us within 14 days, at your cost. Items returned outside of this period will not be accepted. The items must be returned in re-saleable conditon and in original packaging.

No refunds whatsoever will be given on goods that that show signs of being installed, modified, scratched or defaced in any way. 

If having a product professionally installed or sprayed / painted, you must ensure the correct part has arrived and you are 100% satisfied with fitment prior to commencing installation or (in the case of body styling parts) painting / spraying. We will not accept returns on items that are sprayed / painted. We do not cover costs of installation.

It is your responsibility to pay for the return of goods and ensure that they are adequately insured, and returned in good order, including packaging.

Exceptions
i) Any body styling that has been painted or primed by you cannot be returned once purchased. Therefore please ensure any styling or bodyparts fits your vehicle prior to spraying. This does not affect your statutory rights.
ii) Wheels can not be returned once they have been fitted with tyres, therefore you must double check wheels fit prior to installing tyres. Any wheels supplied by us pre-fitted with tyres are a custom order and cannot be returned for refund or exchange. This does not affect your statutory rights.
iii) Mat sets are a custom order and cannot be returned or exchanged. This does not affect your statutory rights.

Product Warranty
No warranty other than that provided by the products manufacturer is supplied by Pure Minis. Warranty is registered only to the original purchaser of the goods and is not transferable to another person. Any warranty will be null and void if the product has been modified in any way after sale, is incorrectly fitted or shows signs of misuse. Product warranty will never exceed the cost of the original goods. Any and all warranty associated labour charges, fitting and/or re-fitting charges and/or associated costs, repair and/or consequential losses are not covered by manufacturers product warranty and will also not be covered or contributed to by Pure Minis.